Terms of Service

The rules for buying from XIMI VOGUE, in plain language.

Using this website

By ordering from ximivogue.co.ke you agree to these terms. XIMI VOGUE sells lifestyle products in Kenya, online and in our shops.

Prices and payment

All prices are in Kenyan shillings (KSh) and include 16% VAT. Offers and prices can change without notice, but the price at checkout is the price you pay. We accept M-Pesa (Paybill or Pesapal).

Orders and delivery

An order is confirmed once payment is received. We deliver countrywide in about 2 working days. Delivery is free on orders over KSh 3,000. See our delivery page for details.

Returns and refunds

If an item is faulty, tell us within 24 hours of delivery. We don't give refunds for a change of mind. Read our returns policy for the full terms.

Product information

We try to show products accurately, but colours and packaging can differ slightly from the photos on your screen.

Changes to these terms

We may update these terms from time to time. The version on this page applies to your order.

Contact us

Call customer care on 0705 294 168 or email info@ximivogue.co.ke.