Privacy Policy

When you order or create an account we collect your name, phone number, email, delivery address and order details. Your browser also sends us basic technical data, such as device type and pages visited.

We use your details to process and deliver orders, confirm payments, answer questions and handle faulty items. If you subscribe to our emails, we use your email to send offers. You can unsubscribe at any time.

Payments are handled by M-Pesa and Pesapal. We don't see or store your M-Pesa PIN or card details.

We share only what's needed with delivery partners such as Posta Kenya and Pickup Mtaani, payment providers and our store platform, Shopify. We don't sell your personal data.

Under the Kenya Data Protection Act, 2019, you can ask to see, correct or delete the personal data we hold about you. Contact us and we will respond.

We use cookies to keep your cart, remember your preferences and understand how the site is used. You can block cookies in your browser settings, but the cart may not work.

For privacy questions, call 0705 294 168 or email info@ximivogue.co.ke.